FAQ

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Our Frequently Asked Questions

How soon do I receive my media?

You will receive your media the next day after your appointment. We provide next day delivery on our services.

How will I receive my media?

Once your media is ready to be delivered to you. You will receive an email that will allow you to access our portal. On this portal, you will have your own account to manage and download all of your media taken by Home Lense.

Do I have to be present at appointment?

No, you don’t have to be present for appointment. We do ask to make sure that the property is prepared before our arrival. If a lockbox is present on the property, we ask that you provide us with the information so our team member can access.

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Premium real estate marketing servicing Maryland, DC & Northern VA.
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Silver Spring, MD
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